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Thoughtful "thank you" gifts are an effective tool to express your gratitude for your customers’ loyalty. Just remember, recognition is the main goal. Make sure your attempts to express customer appreciation don’t come across as self-serving—a means to boost business. Instead, make it all about them! Be Authentic. Giving for the mere purpose of getting can be as obvious as an overdone sales pitch. And it can actually harm your business. Your genuine expression of gratitude should excite your customer