Most DTC brands generate 10–15% of their revenue from email and SMS. Best-performing brands hit 25–40% — from the exact same list, with zero additional ad spend. Watch Bernard explain why in 90 seconds.
No pitch until you’ve seen the findings. No obligation.
The gap between 12% and 35% email revenue share isn’t a list-size problem. Here are the three places that gap lives, in almost every program we audit.
The welcome series, abandoned cart, and post-purchase flows set up at launch are doing a fraction of what they should. Most haven’t been meaningfully updated since the brand went live.
Sending the same message to your entire list burns your most engaged subscribers, tanks deliverability scores, and trains your audience to ignore you. Every blast makes the next one worth less.
Browse abandon, replenishment, loyalty, winback, cross-sell — most brands automate 2–3 of the 8–10 moments a customer naturally passes through. The rest is pure lost revenue, month after month.
A diagnostic analysis of your entire retention program — flows, segmentation, deliverability, and the exact dollar gap between where you are and where you should be.
Three outputs. Built around your account. A document you can hand to your head of retention on Monday.
If we don’t produce a measurable improvement in your email and SMS-attributed revenue within 90 days of execution, you don’t pay. We keep working until the numbers move.
Four steps. Findings in five business days.
Takes 60 seconds. Revenue range, email platform, current email revenue share (estimate is fine).
Klaviyo or Attentive, Shopify, and your ad accounts. Read-only. Revokable anytime.
Our team benchmarks your program against 1,600+ DTC brands at your revenue tier and builds the findings deck.
30 minutes. Walk through the gap, the fix, and what to tackle first to move the number.
“We were treating email as a broadcast channel, not a revenue engine. After the audit, we restructured segmentation and rebuilt the post-purchase and winback flows. Within 60 days, email’s contribution to revenue had increased significantly — without touching a single paid ad.”
We’ll have findings back to you in five business days. If we don’t produce measurable lift after execution, there’s no charge.