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It’s not about you—it’s about them. Well, more accurately, when someone walks away from your business, it’s all about their customer experience. The worst thing you can do is to take it personally (easy to say, right?). This should help: focus on how to avoid making the same mistakes in the future, with our advice from Growth Tactic #93 of your 100-Day Digital Growth Plan, When Customers Leave—Learn from an Exit Interview. OVERVIEW--When Customers Leave--Learn from an Exit Interview  

On a scale from 0 to 10, where does your business fall when it comes to customer loyalty and happiness? By using Net Promoter Score®, you can quickly and easily survey customer loyalty and find out if your customers would be willing to put in a great word for you of their own accord…or, if they’re on the verge of writing a bad review. Let’s jump right in with Growth Tactic #80 in your 100-Day Digital Growth Plan, How Do you

Sharing your phone number loud and proud on your website is so 2007…or is it? If your digits are no longer readily available on your website, you might be (unknowingly) sabotaging leads when you could be producing increased conversions. Oh, wait. Hang on a second– do you hear that? That’s the sound of your 100-Day Digital Growth Plan calling with Growth Tactic #78 The Lines Are Open! Give Them Your Number – well, it’s a good thing we had your

Good things come to those who ask for them. At least this much is true when we’re talking about online reviews. Let’s be honest, we’re all guilty of not giving credit where credit is due sometimes. We get lazy or we just don’t think of it. But if someone were to flat-out ask you for a review – you just might be more inclined to follow through. Learn how to build your online reputation when you Make the Ask For Online Reviews, #73

Is your content optin worthy? Why does it matter, you ask, answering a question with a question? Because you can use optin-worthy content to grow conversions. You could be sending oodles of traffic to your website and failing to see a sales increase. Avoid this sad scenario by making the most of Growth Tactic #70 in your 100-Day Digital Growth Plan, Use Optin Worthy Content to Grow Conversions.  OVERVIEW--Use Optin Worthy Content to Grow Conversions If email marketing is an

You’re not a generic business owner are you? So why would you want to be the owner of a cookie cutter blog? It’s no secret that trying to get your blog to stand out amongst competitors’ is challenging - but there are tools and tactics for that (like the one you’re reading now, you lucky duck!). In this most recent post, Growth Tactic #69 in your 100-Day Digital Growth Plan, you’ll learn how to Use Your Blog to Target Niche