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In the old days, broadcasting a general email marketing message to your customers was considered effective and sufficient. But today, it simply isn’t enough to hope that one message will appeal to everyone; now, customers both demand and expect brands to communicate in ways that appeal to them. Here are 5 strategies for getting your brand to that place.   Fearless Storytelling Brands that aren’t afraid to tell their stories are brands that can achieve greater customer LTV. This is

Every generation searching, clicking, and purchasing online has its preferences​​—and not just when it comes to what they are buying. Why and how they decide to make those ecommerce purchases also varies. This means that when you target a specific demographic, understanding their mindset and actions is extraordinarily valuable for building your strategy. So, we wanted to kick open the doors and uncover the data for the primary four generations of ecommerce customers: Baby Boomers, Gen X, Millennials, and Gen

Every social media platform seems to follow the same journey when it comes to adoption.  The younger generation begins using it, the older generations say they’ll never use it, and within a couple of years, everyone (at every age) has a profile.  It happened with Facebook. It happened with Instagram. And now it’s happening with TikTok.  Right now it’s generally accepted that Facebook is for everyone, Instagram is for the 20's and 30's crowd, and TikTok skews toward 12- to

Every year, National Positions reflects on not only what we learned over the previous 12 months, but also what is coming next. We compile all of our client wins, metrics, and successful strategies to uncover the common threads that will guide another year of profitable success for our clients. We formulate these insights into our annual digital marketing trends ebook, which will be unveiled as 2022 kicks off! This is a massive undertaking that takes considerable time to develop and

Earlier this year, the digital marketing (and social commerce) world was thrown into a bit of chaos over the latest iOS updates that were released by Apple.  These updates disrupted the data (that’s normally leveraged in social media ad campaigns) as well as the results. Articles began to flood the digital ecosystem as businesses, advertisers, and even Facebook were attempting to find a solution to “stop the bleeding,” so to speak.    When In Doubt - Go Live! Then there

Every advertiser and marketer using Facebook and Instagram ads is asking the same question right about now...“What the heck is going on?!”  As Apple’s latest iOS update has sent performance plummeting in recent weeks, we decided to pick the brains of some of the best social media minds at National Positions to unpack what is happening. And we are doing this in podcast form. Welcome to Apple iOS vs. Facebook Part 1!     In this episode of Digital Breakthroughs,