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Content: When Less Is More and More Is Better

November 7, 2017
Bite-sized content grabs attention. Longer messages inform the reader. Short-form content is the superficial fluff of the marketing world. No one reads long articles anymore. You probably know all the arguments for and against each type of content. You may even know that any well-rounded content marketing strategy requires both longer and shorter pieces. But do you know which to use, when, and why? Here are a few content marketing ideas that will help you sort through the confusion. Sometimes

5 Scary Good Social Media Tricks

October 30, 2017
In celebration of Halloween, we’re sharing 5 scary good social media tricks that you can start using right now. We hope you have a frightfully fun day - filled with spine-tingling results! (Or at least a few more followers…)

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Investing in Customer Lifetime Value

October 27, 2017
Think about all the important people in your life. Is it your best friend you’ve known since kindergarten, a spouse, or a parent? Why are they so important to us? Affinity, experiences, and trust. All of this has been built over a lifetime, and nurturing these relationships has become part of our DNA.  As professionals, we of course value our customers, but we can’t ignore the lifetime value of these customers and how this impacts our business. Just like being

How to Personalize the Customer Journey

October 19, 2017
Consumers have always valued meaningful personal interactions—the baker who greets them by name or the cashier who remembers their kids’ birthdays. In the past, only smaller boutiques, local shops and luxury brands could offer such intimate customer journeys. Meanwhile, people accepted the anonymity of the digital marketplace as par for the course. But this is a new day. The arrival of social media, advanced analytics, and artificial intelligence has changed the way companies engage with their audience. Now, organizations of

Are Machine Learning & AI Redefining Digital Marketing?

October 12, 2017
A commercial comes on while you’re watching the newest episode of your favorite TV show and more often than not, it’s for a product or service you don’t need. What do you do? You use commercial breaks to grab a snack, finish a text message, or see what is in your social newsfeed. By the time your attention returns to the screen, you’ve missed virtually all the commercials and are ready to refocus on your show. This is great if

Google Chrome to Webmasters: Secure Your Website

October 5, 2017
The latest Google Chrome HTTPS update is loud and clear: HTTP webpages are not secure and should be encrypted. During the past year, data hacking has been all over the news. The Equifax data breach may have compromised the sensitive personal information of some 143 million Americans who used the consumer credit reporting agency, according to the New York Times. Spurred in part by the hacking and release of politically-sensitive emails, Congress and the FBI are investigating Russia-linked meddling in

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